Terms

The deal between us

Friendword lets one person speak on behalf of another. That only works if everyone involved agreed to it — so most of what follows is about permission, and about what happens when it is missing.

Who may use Friendword

You must be 18 or older to create an account, to appear in a pitch, or to use any part of the service. People under 18 may not be the subject of a pitch, may not appear in the photos or the recording, and may not be introduced through it.

By using Friendword you confirm you are 18 or older and that the information you give about yourself is true.

How a pitch becomes public

A friend records a pitch about you. You review it. Nothing about you is published until you approve it — the words, each individual photo, who may express interest, and how long the page stays up. You can change the words, drop photos, or decline entirely.

Once published, a page is a public link: anyone with the address can open it, without signing in. Expressing interest requires an account. You can pause the page or take it down for good at any time, and it expires on its own at the end of the window you chose.

A public page can be screenshotted, saved or reshared by anyone who opens it. Taking a page down stops us serving it; it cannot recall a copy someone else already has.

Content, and whose permission you need

If you record a pitch about someone, you are speaking about a real person. Do not upload another person’s photos, voice, or personal details without their permission, and do not present yourself as someone you are not.

You keep ownership of what you create. You give us permission to store it, process it as described in our privacy policy, and — only once the person being introduced has approved it — publish it at the address they chose to share, for the window they chose.

When a pitch is approved we keep a snapshot of exactly what was approved. That record belongs to the approval, not to the person who recorded it: it stays even if the recorder later deletes their account, because it is the evidence of what the subject agreed to. The recording itself is erased in that case.

What is not allowed

Using Friendword, you agree not to:

publish anyone’s photo, voice or personal information without their permission, or impersonate anyone;
send unwanted sexual messages, keep contacting someone who has stopped replying, or harass, insult or threaten anyone;
post hateful, exploitative, fraudulent or illegal content;
involve anyone under 18 in any way. Content that sexualises a minor is reported and the account permanently removed, with no warning;
use synthesised faces, AI avatars, cloned or lip-synced voices — a pitch has to be a real person’s real recording;
state as fact something the service has not actually verified, particularly about someone else’s health, criminal history, finances, work or education;
attempt to scrape, enumerate or index other people’s pages, or work around the limits and gates the service applies.

Friendword is also not built to be a rating system. There is no scoring of appearance, no public voting on people, and no anonymous or public commenting, and we will not add them.

AI-drafted text

With your agreement, the words in a pitch are drafted by an AI model from your friend’s recording. That draft can be wrong. It is edited by a person, and the subject of the pitch approves the final text — so the text that goes public is the subject’s statement about themselves, not the model’s.

Claims that are objective and consequential — about health, criminal history, wealth, work or education — have to be confirmed by the person being introduced before the page can be published. You are responsible for the accuracy of what you approve.

Purchases

Friendword sells two one-time items, both bought inside the iOS app through Apple. There are no subscriptions and nothing auto-renews.

Creator Launch — $4.99. One share card and caption pack for one published pitch. The kit stays available after it is unlocked.
30-Day Campaign Pass — $19.99. Adds 30 days to that campaign’s live window, on top of any time it already has left, and unlocks that campaign’s analytics.

Neither purchase unlocks a safety feature. Reporting, blocking, pausing a page, withdrawing consent and deleting your account are free and always will be.

Apple processes the payment and holds the receipt, so refund requests go through Apple. Where a refund is granted for an item that has not yet been delivered, the entitlement is withdrawn; a launch kit that was already generated and handed over is not clawed back.

Reports, blocking and enforcement

Every public page, every person, and every one-to-one conversation can be reported. Blocking someone stops visibility and messaging in both directions immediately, and you can leave a conversation at any time.

A page that draws serious reports from more than one person within a day is hidden automatically while it is reviewed. We can also archive a page, block accounts from each other, suspend an account, or delete stored media when these terms are broken.

An honest limit: private one-to-one messages are not screened before they are delivered. The server enforces who may be in a room, message length and rate limits, and blocking — the rest is review after a report. During the current beta the report queue is checked at least once a day. We are not describing that as complete moderation.

Ending your account, and other people’s

You can delete your account at any time from the app or from your inbox on this site. Deletion cannot be undone and we cannot restore an account afterwards. What is removed and what is kept is set out in the privacy policy.

Two consequences are worth stating plainly, because they involve other people:

If the friend who recorded your pitch deletes their account, their recording is erased — and because a published page cannot exist without the voice it was built on, your page is taken out of public view.
If someone you were talking to deletes their account, that conversation goes with them, including the messages you can currently see.

We may suspend or close an account that breaks these terms, or where we are required to by law.

What we do not promise

We do not verify identity, match faces, or run background checks, and nothing on Friendword should be read as us vouching for anyone. A friend’s recommendation is one person’s account of another — a friend and the person they are introducing can be mistaken, or can agree to say something untrue.

The service is provided as it is. We do not promise it will be uninterrupted, that a page will always be reachable, or that a scheduled job will run at a particular moment. Meeting anyone in person is your own decision and your own risk.

Changes and governing law

If these terms change materially we will update the review date at the top of this page and tell you in the app before the change applies. Continuing to use Friendword after that means the new terms apply to you.

The governing law and the place where disputes are heard have not been settled yet, and will be stated here before Friendword leaves beta.

Questions about these terms go through our support page.